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July 28, 2005

Comments

RogueMechanic

It's good to see that this blog is making some waves and getting the attention of those manufactures that have have at one time or another dropped the ball. Props to "Tech Dept" for the last post on the FSA/Visiontech bar failure issue. I can just hope that this issue gets resolved.

Tech Dept

Inquiring about the last comment Posted by Mr. Doyle. It is good to note that Vision Tech USA was purchased by FSA and that FSA bars are not subject to the recall. If you have a bar subject to recall, please call the (866) 204-5798#, (pin #0118 at voice prompt). We at FSA have still not received an FSA-made integrated handlebar with this type of failure. If Mr. Doyle or anyone else has had this occur with an FSA made bar, please contact us immediately. We definitely would like to inspect it. We cannot determine the cause of the failure without the subject to send to the lab for analysis. If you get voicemail please state your name and phone number clearly. It is a shame how many calls we can't return because people leave their phone number so fast it can't be understood. The Tech Department try's to return phone messages within 24 hours. If you don't get a return call within 24 hours, call again toll free number 877-743-3372 extension 111 for tech department. Thank you

RogueMechanic

Hello Arthur,
Sorry to hear about this. I hope that the result of the failure wasn't too painful. Can you send me a photo of the stem/bar? I'm really interested in seeing what happened. As far as FSA goes...be persistant. Thanks for writing. -John

Arthur Doyle

I have just suffered a stem break on my Vision tech aerobars. These bars were NOT included in the recall! They are the FSA visiontech bars with siver and red writing.

I have yet to hear from FSA about this

Arthur Doyle

I have just suffered a stem break on my Vision tech aerobars. These bars were NOT included in the recall! They are the FSA visiontech bars with siver and red writing.

I have yet to hear from FSA about this

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