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August 26, 2005

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Comments

RogueMechanic

Thanks for your comment Nick. I'd still recommend using their brake cable for those levers... Just about any shop should now be able to get them for you...Tell them that QBP stocks them. Cheers!

Nick Stoyanov

I pretty much went through the same thing. Only I could not reach anyone at Vision - it seems they don't do customer service (that's a way to go)

Well, I do use a shifter cable, since it works with the proprietary cable end design. Did some research - seems like a shifter cable should be strong enough and won't pull out of the pinch bolt. Or so I think. There's substantial streching, though, that makes brake modulating quite difficult. This is a time trial bike we are talking about and one does need a very sensitive rear brake if one should enter a turn at 45 mph.

Bottom line - yes, great job designing products, but complete lack of customer service and the very move to a proprietary cable system is just plain obnoxious.

I've made it a goal now to discourage people from buying ANY FSA/Vision product.

Cheers.

Nick.

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