Mavic Ksyrium SL Issue...

Here's an odd one. This shows that even some of the best products in the market can fail. What you're looking at in the first photo is the part of the hub that the freehub body is installed over. It's where the pawls are located (pawls and springs not shown in photo).

This photo shows the failure...

Here's a closer look..

This should fall under Mavic's warranty policy. The wheel has been sent and I'm just waiting to hear back from the Mavic warranty department. If by some odd reason they say it's not covered....oh.... there's going to be some issues... I'll keep you posted.

Comments

[Sam]

had the exact same issue, not 24 hours ago. Let me know how you get on with mavic, we can see how consistent warranty claims are dealt with.
Sam
Down Under)

[Dan]

I just had this happen to a Ksyrium SL! Unbelievable that they would design something that could just shear away like that. I have a return authorization number in hand and will be shipping it out tomorrow.