Here's an odd one. This shows that even some of the best products in the market can fail. What you're looking at in the first photo is the part of the hub that the freehub body is installed over. It's where the pawls are located (pawls and springs not shown in photo).
This photo shows the failure...
Here's a closer look..
This should fall under Mavic's warranty policy. The wheel has been sent and I'm just waiting to hear back from the Mavic warranty department. If by some odd reason they say it's not covered....oh.... there's going to be some issues... I'll keep you posted.
had the exact same issue, not 24 hours ago. Let me know how you get on with mavic, we can see how consistent warranty claims are dealt with.
Sam
Down Under)
Posted by: Sam | May 16, 2007 at 11:11 PM
I just had this happen to a Ksyrium SL! Unbelievable that they would design something that could just shear away like that. I have a return authorization number in hand and will be shipping it out tomorrow.
Posted by: Dan | June 12, 2007 at 07:02 PM
This happened to my wheel and Mavic said they would not do anything about it. They said maybe I hit a pothole
Posted by: Scott Zimmerman | July 02, 2009 at 01:36 PM
I just had this happen on a SL SSC wheel that Mavic rebuilt for me (for $250)earlier in the season. The rebuild came back to me with a new freewheel body, which was very tight from the get go (the thing "dieseled", which it never did before the rebuild). With maybe 500 mi. on the wheel since the rebuild, i stood up to climb a hill and pop, the hub extension torquesd off in exactly the manner shown. This will be an interesting dialog with Mavic, given the age of the wheel, and the recent rebuild. I like the screw on Shimano freehub...
Posted by: The Wrench | August 23, 2009 at 07:28 PM